Privacy Policy

About us

SIA "Mājas Cēsis"
Registration number: 40203375110
Address: Ojāra Vācieša iela 6B, Riga, LV-1004

Our priority – Your privacy and trust

We want you to always clearly understand why and how your personal information is used. Our goal is to ensure that you feel safe when giving us your data.

Personal data – this is any information that allows you to be identified. We carefully follow data protection regulations and ensure that information is safe with us and processed in accordance with the law and our internal guidelines.

Transparency is important to us – we want you to understand what data we collect, why we do it, what your rights are, and how you can contact us. If this privacy policy changes, we will publish updates on our website.

What information do we collect and for what purpose?

1. Provision of hotel services

In order to offer accommodation and related services, we need certain personal data. Without them, the provision of services is not possible. We also have legal obligations, including determining the identity of the client.

Data storage: up to 2 years from registration.

Categories and justification:

• First name, last name, personal identification number or date of birth, citizenship - service provision
• Address, telephone number - service provision
• Payment information - service provision
• E-mail address - upon consent
• Personal identification document data - legal requirement
• By providing your data, you confirm its accuracy and confirm that you are at least 18 years of age. If the data is inaccurate, we cannot guarantee the provision of the service.

2. Video surveillance

To ensure the safety of our guests, employees and property, video surveillance is carried out on the territory of our hotel. The recordings are stored for up to 14 days.

Processed data: facial imagesBasis: protection of our legitimate interests and vital interests

3. Advertising and information

With your consent, we send you up-to-date information about our and our partners' offers.

Processed data: name, surname, address, e-mail, telephoneBasis: your consent

4. Cookies

Cookies are small files that are stored on your device when you visit our website. They help improve the functionality of the website, analyze usage patterns and customize content. If you do not want to use cookies, you can disable them in your browser.

Processed data: usage habits, preferences

Basis: your consent (via browser settings)

Data sources

• From you – for example, when registering, contacting us or using the website.
• From cooperation partners – for example, when making a reservation through travel platforms.

To whom can your data be transferred

• To external service providers and cooperation partners – only in cases where it is necessary to provide the service. All cooperation partners are carefully assessed.
• To state and legal authorities – only in accordance with legal requirements or to fulfill legal obligations.

Data transfer outside the EU/EEA

We generally process personal data only within the EU/EEA. If data transfer to third countries is necessary, it is carried out in accordance with legal grounds and with all protective measures in place.

How long data is stored?

Personal data is stored for as long as necessary to provide services or until consent is withdrawn. If the law requires a longer retention period, we comply with it. After that, the data is securely deleted, archived or anonymized.

How do we ensure the security of your data?

We use modern technologies and organizational solutions – firewalls, antivirus programs, access control, etc. However, we also expect you to take a careful attitude towards the protection of your data.

Your rights

• You have the following rights in relation to your personal data:
• Request information about whether we are processing your data.
• Correct inaccurate data.
• Withdraw consent at any time.
• Object to the use of data for marketing.
• Object to processing based on legitimate interests if there is no compelling reason for this.
• Request deletion of data, if this does not contradict the requirements of the law.

Restrict data processing that may affect the receipt of the service.

Transfer data – receive your data in a structured, machine-readable format.

To exercise this right, please submit a written application.

Complaints and communication

If you have any questions or concerns, please contact us. If you do not receive a satisfactory answer, you can contact the Data State Inspectorate – www.dvi.gov.lv.

Data controller:

SIA "Mājas Cēsīs"

Reg. No: 40203375110

Address: Ojāra Vācieša iela 6B, Riga, LV-1004

E-mail: info@majascesis.lv